Retun & Refund policy
1. Customer Agreement and Payment Terms
Before any services are provided, all customers are required to sign an agreement that
outlines the scope of services, the associated charges, and key terms, including our
non-refundable payment policy.
2. Payment Upon Service Fulfillment
We are committed to delivering the highest quality service before any payment is collected.
At Starlink internet partners, payment is only due after the requested service or task has
been successfully fulfilled to your satisfaction. This ensures that you receive the full
value of our services before making any financial commitment.
Once the agreed service is completed, the customer is invoiced, and payment is required as
per the terms outlined in the agreement. By signing the service agreement, you acknowledge
that payments are non-refundable after the service is rendered.
3. Non-Refundable Services
Given that payments are collected post-service delivery, all transactions are considered
final once the service is complete. This includes:
Bill Negotiation & Management: Once our team has successfully negotiated on
your behalf, or provided insights to optimize your costs.
Technical Support: After our specialized technicians have addressed your
technical needs, either through remote support or on-site visits.
Because of the immediate nature and fulfillment of these services, refunds will not be
provided once the service has been executed. This policy is explicitly outlined in the
agreement signed prior to the start of services.
4. Service-Specific Considerations
While we do not offer refunds once services are completed, we strive to ensure every
customer is satisfied with our work. In case of dissatisfaction or service issues, you may
contact us directly. We will make every effort to resolve concerns through post-service
adjustments or corrections where applicable.
5. Cancellation of Future Services
Though refunds are not available for completed services, customers can cancel future
services (e.g., ongoing subscriptions or scheduled technical support) by providing a written
cancellation request at least 7 days in advance of the scheduled service date.
6. Dispute Resolution
If any disputes arise in connection with the services rendered, we encourage clients to
first reach out to our customer support team to resolve matters informally. Should a
resolution not be reached, any disputes will be handled according to the alternative dispute
resolution (ADR) mechanisms specified in the signed agreement.
7. Contact Information
If you have any questions about this Refund Policy, the customer agreement, or require any
additional assistance, please reach out to us at:
Email: Hello@startlinkinternetpartners.com
Phone: +1 888 671 3853